ASI E-Commerce Terms and Conditions
Prices shown in the "Shop" section of the Automation Systems Interconnect (ASI), Inc. website apply only to orders placed on-line through the "Shop" section of the site. Deviations from the Internet Price will only be accepted and processed through prior arrangement with an ASI Representative. Pricing only applies to full package quantities shipped in the package quantities designated in the "Shop" section of this site. All prices are shown in US Dollars only. ASI Internet Prices are based upon the ASI Price List. ASI is not responsible for incorrect internet prices as a result of third-party data entry errors or calculation errors in the Ecommerce section of the ASI website www.asi-ez.com.
Automation Systems Interconnect, Inc. is obligated to charge 6% sales tax for deliveries within the state of Pennsylvania. Pennsylvania customers who have a Tax Exemption Certificate on file with us will not have state taxes added to their orders.
New and existing customers can place orders via this website for direct shipment only in the USA, Canada, and Mexico. Customers must provide a valid Shipping and Billing address in order for us to process your order. All orders are shipped from our Mechanicsburg, PA, USA facility. Payment is accepted in US Dollars only. Canadian customers are responsible for all duties and country taxes incurred on a shipment. All correspondence concerning orders, billing, or shipping should be directed to the address shown below.
All orders are processed through our automated business enterprise system. It provides immediate processing of your order in our main office as well as confirmation to you, via e-mail, that we have received your order. We offer a variety of Ground and Air freight delivery options. If one of these services is selected and the order is submitted before 4:00 PM EST, your product will be scheduled for shipment that same day. Note: In order to receive same-day shipping, you must either have a pre-existing account with ASI or pay via an approved Credit Card (in good standing). If the submitted Credit Card is declined for the amount of the order, your established account goes over your limit or a payment is past due, your order will be delayed. All shipments are made Monday through Friday to a street address only (No PO Boxes).
Changes to Existing Orders
ASI has installed an automated order system to provide the most efficient order processing possible. With this system, once an order begins to be processed, customer changes are not possible.If a change needs to be made to your order, please have your Customer ID and Order Number ready and contact the ASI Customer Service department immediately at 877-650-5160.
While the vast majority of items listed in the "Shop" section of this site are currently stocked items, there may be an occasion when an ordered item is temporarily out of stock. In this event your order will be accepted and placed on backorder. You will be notified, via e-mail, of the expected ship date and the product will be shipped via the same method as the original order. In order to provide you with advance notice of the possibility of a backorder condition, ASI has provided a mechanism to check our stock availability while in the "Shop" section of this site. When adding items to your shopping cart the site automatically responds with a message of "Available", "Partial Quantity" or "Backorder" to each item in the shopping cart. Items in backorder may be canceled by contacting ASI Customer Service toll-free at 877-650-5160. Depending on quantity and amount of notice, cancellations may be assessed a cancellation charge.
Our payment terms are Net 15 days. All goods are shipped FOB Mechanicsburg, PA, USA. We invoice on the day of shipment. All freight charges are prepaid and added to the invoice. Our terms and conditions apply to all orders. We do not accept any deviations from these terms. If your purchase order lists terms that are inconsistent with the above, we will process the purchase order, but we do not accept the terms.
All of our shipments are sent via UPS. Customers choose directly from the "Shop" section of the site between Next day, 2nd day, 3rd day or Ground shipments. The freight charges are automatically calculated and are added to the invoice.
FOB is Mechanicsburg, PA, USA. Once the order leaves our shipping dock, the customer is responsible for payment of the invoice. ASI has chosen to automatically insure each package to protect your package(s) in case of loss. The additional cost for the insurance is based upon the standard insurance rates from UPS and is included in the shipping costs.
We calculate the shipping and handling charges based on our actual preferred carrier shipping charges, plus a handling fee based upon the number of items being shipped.
We accept purchase orders from customers with approved accounts. In order to set up an account online you need to complete the registration form in the "Shop" section of our website. It usually takes 2 business days to verify credit information,so please allow ample time for us to process your credit information when you place your first order. Note: The minimum order value for orders place with a Purchase Order is $100.
We accept VISA, MasterCard and American Express credit cards. There is no minimum order value and no additional charge for using a credit card to make purchases from Automation Systems Interconnect, Inc. Please be sure to provide the same billing address and telephone number which your credit card provider has on file. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon processing your order.
ASI does not offer COD payment for orders made through our ecommerce site. In order to place a COD order, please call ASI Customer Service toll-free at 877-650-5160. We accept cash or certified checks as payment for COD shipments. We do not accept company or personal checks for COD. There is a small surcharge ($5-7.50, depending on carrier) for COD shipments. COD shipments are not available for shipments outside the U.S.
All ASI products carry a 1-year warranty against defects in materials and workmanship. If a product fails to perform properly within 1 year from the date of purchase, we will repair or replace it at our option. Warranties do not apply to products that have been abused or used outside of the recommended product specifications.To return a product which you are not satisfied with you must first call ASI Customer Service to obtain a Return Material Authorization (RMA) number. The product must be returned, with shipping cost paid by the customer, to ASI, 4700 Westport Drive, Mechanicsburg, PA 17055. You must include the RMA number and proof of payment along with your packing slip for proper processing by ASI.
Most ASI products are returnable within 30 days receipt from date of shipment. A 20% re-stocking fee is imposed on the customer to cover the costs involved with restocking.
Misuse of Online Ordering System
Automation Systems Interconnect, Inc cannot be held responsible for any misuse of the ordering system by your employees or companions. Security of your USERID and passwords are your responsibility. Purchase Order and Credit Card orders received by us are considered authentic and are shipped promptly by our automated system. If you suspect any fraudulent use of your account, please contact us immediately so your account can be placed on hold.
Automation Systems Interconnect, Inc cannot be responsible for errors in typography or photography.
All materials appearing anywhere on the Automation Systems Interconnect websites (www.asi-ez.com & www.asi-ez.com) are protected by international copyright laws. The copyright on such materials is held by Automation Systems Interconnect, Inc. or by the original creator of the materials. None of the materials may be copied, reproduced, modified, published,uploaded, posted, transmitted, or distributed in any form or by any means other than as described by Automation Systems Interconnect, Inc. or with the written permission of Automation Systems Interconnect, Inc. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the Automation Systems Interconnect, Inc. website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
All trademarks or service marks are property of their respective owners.
Automation Systems Interconnect, inc.
PO Box 1340
Mechanicsburg, PA 17055
Phone: (717) 249-5581
Fax: (717) 249-5542